Privacy Policy

Applicable to Pixelevo Android App & Web Services

● Google Play Policy Compliant Updated: Sept 2026

Table of Contents:

1. Introduction & Overview 2. Information We Collect 3. Photos, Camera & Media Usage 4. How We Use Information 5. Third-Party Services & SDKs 6. Google Play Data Safety Matrix 7. Account & Data Deletion 8. Children's Privacy (COPPA) 9. Contact & Grievance Officer

1. Introduction & Overview

Welcome to Pixelevo ("we", "our", or "us"). Pixelevo is an AI-powered festival poster, business banner, digital visiting card, and social media creative platform available as a native Android application and web portal.

We prioritize your privacy and transparency. This Privacy Policy details how we collect, use, process, and safeguard your personal information, media assets, and business details when you download, install, or use Pixelevo.

2. Information We Collect

Depending on how you interact with Pixelevo, we may collect the following types of information:

A. User-Provided Information:

Personal Details: Full name, mobile phone number, email address (optional for login/verification).
Business Branding Profile: Business/Shop Name, designation, company logo, contact number, business email, website address, physical address, and social media handles that you voluntarily enter to generate customized footer frames on posters.

B. Photos & Visual Media:

Photos, personal portraits, product images, and brand logos you select from your device gallery to composite onto poster designs or background removal features.

C. Technical & Device Information:

Device Data: Device model, operating system version (Android), unique device identifiers (Android ID), and app version for crash analytics.
Push Notification Token: Firebase Cloud Messaging (FCM) registration token to deliver timely alerts about upcoming festivals and holidays.

3. Photos, Camera & Storage Permission Disclosures

🛡️ Strict On-Device & Non-Commercial Photo Policy:

Pixelevo requests access to READ_MEDIA_IMAGES and READ_EXTERNAL_STORAGE solely to enable you to choose pictures and logos to design posters and save your finished artwork.

We NEVER scan, harvest, or upload your private gallery images in the background.
Your photos are processed directly on your device canvas.
We DO NOT sell, rent, or monetize your personal photos, faces, or business assets under any circumstance.
When using AI Background Removal, only the single image you explicitly select is processed to generate the cutout transparent PNG.

4. How We Use Your Information

To render personalized festival, greeting, sales, and political posters with your photo, name, and shop branding.
To generate high-resolution (300 DPI Ultra HD) JPG/PNG downloads.
To deliver festival countdowns, daily morning suvichar, and holiday notifications via Firebase Cloud Messaging.
To process VIP subscription upgrades through secure, certified payment gateways.
To provide responsive customer support and troubleshooting via WhatsApp or Email.

5. Third-Party Services & SDKs

Pixelevo partners with trusted third-party providers that adhere to international security and privacy protocols:

Partner / SDK	Purpose	Privacy Link
Google Play Services	App distribution, updates & licensing	Google Privacy
Firebase (Google)	FCM Push notifications & crash analytics	Firebase Policy
Google Gemini AI	AI marketing slogan & festival wishes generation	Google AI Terms
Razorpay / UPI Payment Gateway	Secure encrypted subscription billing (PCI-DSS compliant)	Razorpay Policy

Note: We never have access to or store your credit/debit card numbers, CVVs, net banking passwords, or UPI PINs.

6. Google Play Data Safety Summary

For transparency with Google Play Store's Data Safety Declaration:

✓ Data Encrypted in Transit: All data transfers between the app and backend APIs use industry-standard HTTPS / TLS 1.3 encryption.

✓ Data Shared: No user data or photos are shared with any advertising brokers or data brokers.

✓ Deletion Mechanism: Users can request deletion of their account, saved profiles, and data directly within the app or via email.

7. User Account & Data Deletion Policy

In accordance with Google Play Developer Policies, users have the right to request full deletion of their account, profile data, and associated records.

How to request data deletion:

In-App: Open Pixelevo → Tap Settings ⚙️ → Tap "Factory Reset / Delete All Saved Data". This immediately wipes your local profiles, saved posters, and cache.
Via Email: Send an email to support@pixelevo.com with the subject line "Delete My Pixelevo Account" and your registered phone number/email. Your data will be permanently purged within 7 business days.

8. Children's Privacy (COPPA & Family Policy)

Pixelevo is designed for small business owners, shopkeepers, professionals, and general audiences looking to create greeting posters. It is not targeted towards children under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

9. Contact & Grievance Redressal

If you have any questions, suggestions, or concerns regarding this Privacy Policy or your data, please contact our team:

Pixelevo Tech Labs

Grievance & Privacy Officer: Support Team

Official Support Email: support@pixelevo.com

Official WhatsApp Support: +91 98765 43210

Country of Operation: India & Worldwide